Case Studies

Here are a few examples of relevant work conducted in the past.

UX Research & Strategy

Conducted ethnographic field studies and persona development to understand and explain how banks and legal firms utilized lien search tools and what was missing.  This work drove the strategic roadmap for CT Lien Solutions, a subsidiary of Wolters Kluwer (4Q2010).

Design Strategy & Direction

Oversaw the original design (2001) and the 2018 re-design of the non-profit Kula Nai’a Foundation’s website and online strategy.

UX Curriculum Development

Developed and taught several full-day courses for the Nielsen Norman Group in: User Experience Strategy, User Research Methods, Ethnographic Field Studies, The Psychology and UX of Online Advertising, and Analyzing User Interfaces.

Clients

“When you improve your product so it does the customer’s job better, then you gain market share.” -Clayton Christensen

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Partners

“Business is a team sport.” -Greg Brenneman

An evidence-based, global user experience consultancy. 

A boutique design firm.

High quality user research.

Transforms business objectives into compelling digital experiences. 

A company providing businesses with enterprise grade UX Insights. 

A user research consultancy and thought leader in how to measure user experience.

Presentations

Christian to enter content himself.

Publications

Christian to enter content himself.

Testimonials

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"Not only does Christian possess a strong point-of-view on User Experience Design, but he has tremendous leadership skills and business acumen as well. I would jump at the opportunity to work with him again."

David KramerWolters-Kluwer

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